Below is a series of Terms and Conditions that I have thoughtfully written to protect both you (Client/Customer) and I (K’s Graphics Lab.) I recommend that you carefully read these terms if you’re interested in booking my services. By purchasing, you agree to the terms and conditions listed below.
• PAYMENTS & PRICING
The prices of K’s Graphics Lab services are subject to change at any time and will be effective immediately upon posting on the website. All projects require full payment at the time of booking. NO DESIGNS will be started without payment.
K’s Graphics Lab DOES NOT provide refunds for any services unless agreed upon. Having buyer’s remorse or willingness to work with another designer is not a suitable means for a refund. Once payment have been received, the project will begin and the final design/drafts will be sent to the client/customer via email in the time frame given. Please note, cancellations of any services are UNACCEPTABLE. K’s Graphics Lab WILL NOT refund any of the payment unless the Designer is not at fault.
• TURNAROUND TIMES
Turnaround times are from 1 to 7 days, unless Rush Fee is purchased along with the required service.
• DRAFTS & REVISIONS
Draft images are only used for approval. They are not to be copied or posted.
There is a (3) revision limits on :
— A LA CARTE SERVICES
— LOGO DEVELOPMENT
THERE IS A (2) REVISION LIMIT ON :
— WEBSITE DEVELOPMENT/REVAMP
After 2/3 revisions, any additional revision will be $10.00 each. This is to ensure that you receive your project(s) within the set turnaround time and to ensure a steady workflow. You must reply to email/messages that contain drafts.
• LOGOS & WEBSITES
AS A CLIENT/CUSTOMER BE 100% SURE AS TO WHAT TYPE OF LOOK OR DESIGN YOU ARE GOING FOR.
You have the option of using Shopify or Wix as your site PLATFORM. The most popular is Shopify. Customers/clients are required to provide a lot of information on websites. PLEASE SEND ME AN EMAIL with as much information as possible. K'S GRAPHICS LAB IS NOT RESPONSIBLE FOR ANY RECURRING CHARGES.