Frequently asked questions
What is the turnaround time for Logos?
Turn around time for logos : 6hr to 1 Business Day. It depends on the designer workload.
What is the turnaround time for Websites?
The turnaround time for websites are 1 - 3 Business Days. It depends on the workload and when the required files are submitted.
Am I able to get a refund?
K's Graphics Lab does not offer refunds under no circumstances. Once payment is made, the project begin. If a client wants to cancel for any reason, a refund will not be issued.
How will we communicate?
We can communicate via Wix Chat, Email (firstname.lastname@example.org), and Instagram (@ks_graphicslab)
How many revisions do I get?
Logos : You only have 3 revisions
Do I own rights to my logo?
Yes you most certainly do! Logo files are sent via Email in the format (.PNG and .JPEG/JPG)